INTERNET
GUIDE TO DIGITAL RESOURCES
An online guide of the many digital resources you may need as a student and to direct you to answers for any questions you may have.
Read up on network best practices to "Be a Good Wi-Fi Citizen."
INTERNET & CONNECTION SUPPORT
UTV supports residents when something is not working quite right. The Campus Help Desk is available for students, faculty, staff, and visitors to do the following:
Report network issues, including wireless
Report phone issues
Request assistance with troubleshooting
By Phone: (801) 581-4000, option 1 (24/7 support)
By E-Mail: helpdesk@utah.edu (business hours only)
Please include your uNID and contact information, including a phone number.
Note: If you still need help, Campus Help Desk agents can reset passwords during business hours.
TV STREAMING SERVICE
Cable or TV streaming service is not included on a resident’s housing bill. However, students can sign up for in-room television streaming provided by Xfinity as an optional service for $6.99/month.
What is Xfinity On Campus (XOC)?
Xfinity on Campus (XOC) is a Comcast streaming service for students in Housing & Residential Education (HRE) buildings and other buildings subscribed to University Television (UTV). The UTV-administered service features a lineup of 260+ channels (PDF); thousands of on-demand programs; TV Go, which includes 60+ channels for iOS and Android; and 20 hours of cloud-hosted DVR storage per user.
How To Access XOC
How to use it? Once you've signed up for this service through CIS, follow these three simple steps:
1. Go to www.xfinityoncampus.com and Enter University of Utah in the search field.
2. Enter your CIS credentials.
Note: University employees will also have to use DUO to complete the login process.
3. Choose your option: “Watch Now” or “My DVR” and Enjoy!