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Getting Connected


The University of Utah provides three campus wireless networks: UConnect, a secure network for students, faculty, and staff; UGuest, an unsecured network for visitors; and ULink, a network for Internet of Things (IoT) devices. In addition, the U is part of the eduroam network, and offers secure wireless access to visitors from other participating institutions.

Internet Support


An online guide of the many digital resources you may need as a student and to direct you to answers for any questions you may have.

Read up on network best practices to "Be a Good Wi-Fi Citizen."

Student Digital Resources


UTV supports residents when something is not working quite right.  The Campus Help Desk is available for students, faculty, staff, and visitors to do the following:

Report network issues, including wireless

Report phone issues

Request assistance with troubleshooting

By Phone: (801) 581-4000, option 1 (24/7 support)
By E-Mail: helpdesk@utah.edu (business hours only)

Please include your uNID and contact information, including a phone number.

Campus Information Services

Reset Password

Note: If you still need help, Campus Help Desk agents can reset passwords during business hours.


 Cable or TV streaming service is not included on a resident’s housing bill. However, students can sign up for in-room television streaming provided by Xfinity as an optional service for $6.99/month.

Sign Up Now

What is Xfinity On Campus (XOC)?

Xfinity on Campus (XOC) is a Comcast streaming service for students in Housing & Residential Education (HRE) buildings and other buildings subscribed to University Television (UTV). The UTV-administered service features a lineup of 260+ channels (PDF); thousands of on-demand programs; TV Go, which includes 60+ channels for iOS and Android; and 20 hours of cloud-hosted DVR storage per user.

How To Access XOC

How to use it? Once you've signed up for this service through CIS, follow these three simple steps:

1. Go to www.xfinityoncampus.com and Enter University of Utah in the search field.

2. Enter your CIS credentials.
    Note: University employees will also have to use DUO to complete the login process.

3. Choose your option: “Watch Now” or “My DVR” and Enjoy!