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Getting Connected


INTERNET

The University of Utah provides three campus wireless networks: UConnect, a secure network for students, faculty, and staff; UGuest, an unsecured network for visitors; and ULink, a network for Internet of Things (IoT) devices. In addition, the U is part of the eduroam network, and offers secure wireless access to visitors from other participating institutions.

Internet Support

GUIDE TO DIGITAL RESOURCES

An online guide of the many digital resources you may need as a student and to direct you to answers for any questions you may have.

Read up on network best practices to "Be a Good Wi-Fi Citizen."

Student Digital Resources

INTERNET & CONNECTION SUPPORT

UTV supports residents when something is not working quite right.  The Campus Help Desk is available for students, faculty, staff, and visitors to do the following:

Report network issues, including wireless

Report phone issues

Request assistance with troubleshooting

By Phone: (801) 581-4000, option 1 (24/7 support)
By E-Mail: helpdesk@utah.edu (business hours only)

Please include your uNID and contact information, including a phone number.

Campus Information Services

Reset Password

Note: If you still need help, Campus Help Desk agents can reset passwords during business hours.

TV STREAMING SERVICE

 Cable or TV streaming service is not included on a resident’s housing bill. However, students can sign up for in-room television streaming provided by Xfinity as an optional service for $6.99/month.

Sign Up Now

What is Xfinity On Campus (XOC)?

Xfinity on Campus (XOC) is a Comcast streaming service for students in Housing & Residential Education (HRE) buildings and other buildings subscribed to University Television (UTV). The UTV-administered service features a lineup of 260+ channels (PDF); thousands of on-demand programs; TV Go, which includes 60+ channels for iOS and Android; and 20 hours of cloud-hosted DVR storage per user.

How To Access XOC

How to use it? Once you've signed up for this service through CIS, follow these three simple steps:

1. Go to www.xfinityoncampus.com and Enter University of Utah in the search field.

2. Enter your CIS credentials.
    Note: University employees will also have to use DUO to complete the login process.

3. Choose your option: “Watch Now” or “My DVR” and Enjoy!