Home Maintenance Requests

Maintenance Requests

The HRE work request system is designed to give residents a direct line of communication with Facilities maintenance and custodial staff. Submitting a work request online is the best way to let our staff know that there is a problem that needs to be addressed in your room, apartment/suite, or building. Work requests go directly to our maintenance and custodial supervisors desks, where they are collected throughout the day.

You do not have to be home to have work done in your area. When you submit a work request, you authorize Facilities staff to enter your room or suite/apartment to do work. Due to our workload, we are not able to schedule appointments. Our staff will leave a door hanger alerting you of our entry to perform the work you requested. You can also check the status of your work request online to see if it has been completed.


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If you have any issues in your bedroom, suite, apartment, or building, submit a maintenance request by clicking the link above.