Housing & Residential Education Auxiliary Services

Welcome home! This is right where U BELONG.

You’re in the right place! Located centrally in the lobbies of Peterson Heritage Center, Lassonde Studios, Marriott Honors Community, Kahlert Village, and the Impact & Prosperity Epicenter, our Resident Services team is here to make your experience exceptional. We’re dedicated to creating a welcoming environment where you feel safe and celebrated. From answering your questions to providing support and access to resources, we’re your go-to team for all your needs.

Feel free to reach out—we’re here to help!

• • Our mailrooms only accept first-class paper mail, state/non-profit mail, and paid newspaper or magazine subscriptions. Pre-sorted or ‘junk’ mail, such as coupons, will not be received or processed. Perishable Packages are only held for 24 hours then they will be disposed of.
  • The mailroom will hold packages* and paper mail for 7 days and then returned to sender. If you are not able to pick up your mail within 7 days please email (must be sent from student Umail account) the correct desk and ask them to hold your mail for you. If you would like to have someone pick up your mail for you please email the correct desk giving that person permission.
  • When something is mailed to you, it must have both your first and last name and room number, otherwise it may be returned.
  • You will be notified by email when you have paper mail ready for pick-up at your area desk.
  • We cannot share addresses with friends, parents, or family members. Please share your address as needed so that care packages or other fun items find their way to you.

Please avoid ordering groceries or food deliveries that you are not available to accept directly from the delivery provider. Front desks are unable to accept those deliveries on your behalf.