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Home Living @ the U Desk & Mail Services

Welcome home! This is right where U BELONG. Centrally located in the lobbies of the Peterson Heritage Center, Lassonde Studios, Marriott Honors Community, and Kahlert Village, our Resident Services desk teams strive to ensure that every individual who enters our spaces is met with positivity, given the opportunity to engage in a community where individuality is both safe and celebrated, is provided with support and access to resources, and receives quality customer service experiences. We are your one-stop support to help answer all of your inquiries.

Our teams focus on four goals to exemplify quality assistance and ensure that we are  able to fully support and advocate for ALL students:

  • Diversity, Equity, Inclusion, Belonging & Visibility
  • Wellness & Social Justice
  • Student Leadership & Advancement
  • Customer Service & Human Relation
  • Sustainability

Meet Our Fierce Team

Anna Dickherber (she/her)

Associate Director of Resident Services

Mar'Quis "Moon" Mitchell (he/him)

Assistant Director for Resident Services

Remy Smith (he/him)

Access Coordinator

Victoria Hache (she/her)

Desk & Mailroom Coordinator: Peterson Heritage Center

Rae Lopez (she/her)

Front Desk and Mailroom Coordinator: Kahlert Village & Marriott Honors Community

Jackson Murray (he/him)

Desk & Event Preparation Assistant



Front Desk Schedule Phone Number
Peterson Heritage Center Open 24 hours

Security operated from 11 p.m.-7 a.m.

Marriott Honors Community 7 a.m.-11 p.m. 801-587-8444
Lassonde Studios Open 24 hours

Security operated from 11 p.m.-7 a.m.

Kahlert Village Open 24 hours

Security operated from 11 p.m.-7 a.m.




    • Loaner Keys and Temporary Access Cards - You can check out a loaner key or temporary access card for 30 minutes, free of charge. If you need either for longer than 30 minutes, you can check one out for up to seven days for $10. If you still can’t find your key, we will change your locks ($60) so your room is secure.
    • Games - Nintendo Switch, board games, and outdoor equipment is available for free to rent.
    • Cleaning supplies – Vacuums and cleaning buckets
    • Moving Resources - Red Carts and Dollies
    • Housing Check-outs




  • Our mailrooms only accept first-class paper mail, state/non-profit mail, and paid newspaper or magazine subscriptions. Pre-sorted or ‘junk’ mail, such as coupons, will not be received or processed.
  • When something is mailed to you, it must have both your first and last name, otherwise it may be returned
  • You will be notified by email when you have paper mail ready for pick-up at your area desk.
  • We cannot share addresses with friends, parents, or family members. Please share your address as needed so that care packages or other fun items find their way to you.


We are excited to offer package lockers for students in on-campus housing. Our lockers are a safe, secure, and efficient way for you to receive your packages.

We are able to accept your packages one week before your move-in date and will hold items for up to one week.

How Package Pick-Up Works:

  1. You will receive an email or text notification that a package is ready for pick-up. That notification will contain the locker code and pick-up barcode.
  2. When ready, head over to the appropriate package locker and either enter/scan the pick-up code at the console.
  3. After signing for the package, the locker will open for you to retrieve your item.

Show U How To: Parcel Lockers


  • What about oversized/perishable items?
      • All packages that require refrigeration or that are too large for the lockers may be picked up from directly from the Desk/Mailroom. You will receive an email notifying you when they are ready at the desk.
  • My package notifications are being sent to the wrong phone/email.
      • Please contact your area desk via email with the updated information.


Please avoid ordering groceries or food deliveries that you are not available to accept directly from the delivery provider. Front desks are unable to accept those deliveries on your behalf.


After moving out, your mailbox will no longer be active. Please update your address to your new residence. Some places to update:
  • Amazon + Online Retailers
  • Government Agencies/DMV
  • Insurance/Bills
  • Magazine Subscriptions


Due to the high volume of packages we receive and postage restrictions, we are not able to forward mail or packages for past residents.


Building Address Phone Front Desk Email
Peterson Heritage Center 151 Connor Road, Salt Lake City, UT 84112 801-587-2000 phcdesk@housing.utah.edu
Marriott Honors Community 250 South Mario Cappechi Drive, Salt Lake City, UT 84112 801-587-8444 mhcdesk@housing.utah.edu
Lassonde Studios 1701 Student Life Way, Salt Lake City, UT 84112 801-213-8700 lassondefrontdesk@housing.utah.edu
Kahlert Village 265 South 1850 East SLC, UT 84112 801-585-1264 kvdesk@housing.utah.edu

**The PHC Mailroom has an additional email, phcmailroom@housing.utah.edu.

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