Welcome home! This is right where U BELONG. Centrally located in the lobbies of the Peterson Heritage Center, Lassonde Studios, Marriott Honors Community, and Kahlert Village, our Resident Services desk team strive to ensure that every individual who enters our spaces is met with positivity, given the opportunity to engage in a community where individuality is both safe and celebrated, is provided with support and access to resources, and receives quality customer service experiences. We are your one-stop support to help answer all of your inquiries.
FRONT DESKS
SERVICES
You can check out a loaner key or temporary access card for 30 minutes, free of charge. If you need either for longer than 30 minutes, you can check one out for up to seven days for $10. If you still can’t find your key, we will change your locks ($60) so your room is secure.
Nintendo Switch, board games, and outdoor equipment is available for free to rent.
Vacuums and cleaning buckets
Red Carts and Dollies
MAIL & PACKAGES
Confirm your correct mailing address and formatting!
First & Last Name
151 South Connor Road
Unit (Insert Your Room #)
Salt Lake City, UT 84112
First & Last Name
265 South 1850 East
Unit (Room#)
SLC, UT 84112
First & Last Name
1701 Student Life Way
Unit (Insert Room #)
Salt Lake City, UT 84112
First & Last Name
Unit Number
250 South Mario Capecchi Drive
Salt Lake City, UT 84112
First & Last Name
Unit Number
250 South Mario Capecchi Drive
Salt Lake City, UT 84112
First & Last Name
Unit Number
250 South Mario Capecchi Drive
Salt Lake City, UT 84112
RECEIVING YOUR MAIL
PAPER MAIL
PACKAGES
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- Our mailrooms only accept first-class paper mail, state/non-profit mail, and paid newspaper or magazine subscriptions. Pre-sorted or ‘junk’ mail, such as coupons, will not be received or processed.
- When something is mailed to you, it must have both your first and last name, otherwise it may be returned.
- You will be notified by email when you have paper mail ready for pick-up at your area desk.
- We cannot share addresses with friends, parents, or family members. Please share your address as needed so that care packages or other fun items find their way to you.
We are excited to offer package lockers for students in on-campus housing. Our lockers are a safe, secure, and efficient way for you to receive your packages.
We are able to accept your packages one week before your move-in date and will hold items for up to one week.
How Package Pick-Up Works:
- You will receive an email or text notification that a package is ready for pick-up. That notification will contain the locker code and pick-up barcode.
- When ready, head over to the appropriate package locker and either enter/scan the pick-up code at the console.
- After signing for the package, the locker will open for you to retrieve your item.
FAQs:
All packages that require refrigeration or that are too large for the lockers may be picked up from directly from the Desk/Mailroom. You will receive an email notifying you when they are ready at the desk.
Please contact your area desk via email with the updated information.
FOOD DELIVERY
CLOSING OUT YOUR MAIL
MAIL FORWARDING
Please avoid ordering groceries or food deliveries that you are not available to accept directly from the delivery provider. Front desks are unable to accept those deliveries on your behalf.
After moving out, your mailbox will no longer be active. Please update your address to your new residence. Some places to update:
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- Amazon + Online Retailers
- Government Agencies/DMV
- Insurance/Bills
- Magazine Subscriptions
Due to the high volume of packages we receive and postage restrictions, we are not able to forward mail or packages for past residents.
**The PHC Mailroom has an additional email: phcmailroom@housing.utah.edu