New Refund Schedule
Effective March 28, 2023
Starting with the summer 2023 housing term (May 12, 2023 – August 5, 2023) Housing & Residential Education will utilize the following refund schedules for cancellations and terminations. Students who booked with HRE before this refund schedule will have until 11:59p.m. (mountain time) for the 2023-2024 academic year to cancel their reservation and receive their $200 reservation fee. Cancellations that occur after April 11, 2023 at 11:59p.m. (mountain time) will be subject to the refund schedule outlined below. Summer 2023 cancellations will not fall into this grace period.
Cancellation Schedule
Cancellations are defined as occurring pre-occupancy (i.e. before the start of the terms of the housing agreement) when a student cancels their agreement with HRE. Cancellation costs are a flat rate fee. The below tables are for cancellation fees based on the date the form is submitted in Housing U by the student. Students who submit a cancellation form by April 11, 2023 at 11:59 p.m. for the 2023-2024 academic year will not be subject to a cancellation fee and receive their $200 reservation fee refunded to their credit card used to pay the reservation fee.
Cancellations are defined as occurring pre-occupancy (i.e. before the start of the terms of the housing agreement) when a student cancels their agreement with HRE. Cancellation costs are a flat rate fee. The below tables are for cancellation fees based on the date the form is submitted in Housing U by the student. Students who submit a cancellation form by April 11, 2023 at 11:59 p.m. for the 2023-2024 academic year will not be subject to a cancellation fee and receive their $200 reservation fee refunded to their credit card used to pay the reservation fee.
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Upper Division & Graduate Cancellation Schedule |
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| Cancellation Form Submission Date | $200 Reservation Fee | Cancellation Fee | Total Cost (Reservation fee + Cancellation Fee) |
| Within 3 business days of reserving | Refunded | - | - |
| After 3 business days of reserving | Forfeited | - | $200 |
| March 1, 2023 – March 31, 2023 | Forfeited | $100 | $300 |
| April 1, 2023 – April 30, 2023 | Forfeited | $200 | $400 |
| May 1, 2023 – May 31, 2023 | Forfeited | $400 | $600 |
| June 1, 2023 – June 30, 2023 | Forfeited | $600 | $800 |
| July 1, 2023 – July 31, 2023 | Forfeited | $900 | $1,100 |
| August 1, 2023 – August 18, 2023 | Forfeited | $1,500 | $1,700 |
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First Year Cancellation Schedule |
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| Cancellation Form Submission Date | $200 Reservation Fee | Cancellation Fee | Total Cost (Reservation fee + Cancellation Fee) |
| Within 3 business days of reserving | Refunded | - | - |
| After 3 business days of reserving | Forfeited | - | $200 |
| June 1, 2023 – June 30, 2023 | Forfeited | $600 | $800 |
| July 1, 2023 – July 31, 2023 | Forfeited | $900 | $1,100 |
| August 1, 2023 – August 18, 2023 | Forfeited | $1,500 | $1,700 |
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Summer Session 2023 Cancellation Schedule* |
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| Cancellation Form Submission Date | $200 Reservation Fee | Cancellation Fee | Total Cost (Reservation fee + Cancellation Fee) |
| Within 3 business days of reserving | Refunded | - | - |
| After 3 business days of reserving | Forfeited | $200 | $400 |
| April 1, 2023 – May 1, 2023 | Forfeited | $600 | $800 |
| May 2, 2023 – May 11, 2023 | Forfeited | $800 | $1,000 |
*This applies to both all summer term and summer session 1 housing agreements.
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Summer Session 2 2023 Cancellation Schedule* |
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| Cancellation Form Submission Date | $200 Reservation Fee | Cancellation Fee | Total Cost (Reservation fee + Cancellation Fee) |
| Within 3 business days of reserving | Refunded | - | - |
| After 3 business days of reserving | Forfeited | $200 | $400 |
| April 1, 2023 – May 1, 2023 | Forfeited | $600 | $800 |
| May 2, 2023 – June 21, 2023 | Forfeited | $800 | $1,000 |
Housing & Residential Education (HRE) determines terminations as occurring after the start of the term of the agreement (i.e. post occupancy). Students may change the end date of their booking with HRE to leave earlier than the end of the reservation period by submitting the termination form in Housing U. Termination costs are a percentage based on a range of dates the student indicates they will move out of their assigned space. HRE may terminate the agreement per the terms of the contract. The termination schedule is subject to the contract length (i.e. 9-month versus 12-month contracts).
Refunds will appear on your student account after you complete your move out. Please consult our rates to determine the amount of your refund.
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9-Month Termination Schedule |
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| Move Out Date Listed in Termination Form | Percentage of Contract Refunded | Percentage of Meal Costs Refunded |
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Fall Semester Termination Schedule |
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| August 18, 2023 – August 31, 2023 | 80% | 80% |
| September 1, 2023 – September 30, 2023 | 60% | 60% |
| October 1, 2023 – October 20, 2023 | 40% | 40% |
| On or after October 21, 2023 | 0% | 0% |
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Spring Semester Termination Schedule |
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| January 1, 2024 – January 20, 2024 | 80% | 80% |
| January 21, 2024 – February 10, 2024 | 60% | 60% |
| February 11, 2024 – March 1, 2024 | 40% | 40% |
| On or after March 2, 2024 | 0% | 0% |
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12-Month Termination Schedule |
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| Move Out Date Listed in Termination Form | Percentage of Contract Refunded | Percentage of Meal Costs Refunded |
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Fall Semester Termination Schedule |
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| August 18, 2023 – August 31, 2023 | 80% | 80% |
| September 1, 2023 – September 30, 2023 | 60% | 60% |
| October 1, 2023 – October 20, 2023 | 40% | 40% |
| On or after October 21, 2023 | 0% | 0% |
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Spring Semester Termination Schedule |
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| January 1, 2024 – January 20, 2024 | 80% | 80% |
| January 21, 2024 – February 10, 2024 | 60% | 60% |
| February 11, 2024 – March 1, 2024 | 40% | 40% |
| On or after March 2, 2024 | 0% | 0% |
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Summer Semester Termination Schedule |
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| May 1, 2023 – May 30, 2024 | 80% | 80% |
| June 1, 2023 – June 21, 2024 | 50% | 50% |
| On or after June 22, 2024 | 0% | 0% |
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Summer 2023 Termination Schedule |
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| Move Out Date Listed in Termination Form | Percentage of Contract Refunded | Percentage of Meal Costs Refunded |
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Summer 1 & 2 Only |
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| May 12, 2023 – June 21, 2023 | 50% | 50% |
| On or after June 22, 2023 | 0% | 0% |
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Summer 1 Only |
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| May 12, 2023 – May 31, 2023 | 50% | 50% |
| On or after June 1, 2023 | 0% | 0% |
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Summer 2 Only |
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| June 22, 2023 – July 12, 2023 | 50% | 50% |
| On or after July 12, 2023 | 0% | 0% |
Reminder: Former refund schedule below. HRE will no longer use this schedule starting with the Summer 2023 term.
CANCELLATION
A contract cancellation is when a student will continue to be enrolled at the University of Utah, but does not wish to live in an HRE facility for the duration of their contracted period. If you cancel your contract, there is a fee. Please see the Contract Cancellation Fees and Schedule for details.
- Students who are getting married or who are deployed for military service are not subject to contract cancellation fees when appropriate paperwork is given as part of their contract termination. Please cancel your contract as soon as you receive deployment paperwork or set your date for marriage.
Contract Termination Instructions
Contracts must be terminated by completing the Contract Termination section in your Housing U account. Once in Housing U, navigate to Housing Forms and then the contract termination form. Please note: cancellation fees are determined by the checkout date, not the date the cancellation form is submitted.
Cancellation Fees and Schedule
For students who do a contract cancellation, the fees and the schedule are detailed below. These fees are intended to generate a full academic year commitment by students and insure that we can accommodate individuals who desire the on-campus living experience.
ACADEMIC YEAR CONTRACT prior to occupancy: Fall CANCELLATION Fee |
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| Termination Date | Fee | Explanation of Charges to Account |
| Prior to May 1 | $0 | Reservation fee refunded, if paid |
| May 2-June 1 | $200 | $200 charged to account (reservation fee, if paid). |
| June 2-July 1 | $400 | $400 charged to account |
| July 2-August 1 | $600 | $600 charged to account |
| August 2-August 18 | $900 | $900 charged to account |
| August 19 or later | $1,300 | $1,300 charged to account |
ACADEMIC YEAR CONTRACT after occupancy: Fall CANCELLATION Fee |
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| Move-out Date | Fee | Explanation of Charges to Account |
| Fall Move-in Day to August 31 | $2,250 | Cancellation fee will be assessed to your account |
| September 1-15 | $2,100 | |
| September 16-30 | $1,950 | |
| October 1-15 | $1,800 | |
| October 16-31 | $1,650 | |
| November 1-15 | $1,500 | |
| November 16-30 | $1,350 | |
| Students not intending to continue for the Spring semester and who move out December 1 through the last day of the fall semester will pay the cancellation fee and be charged through the last day students can live on campus. We do not pro-rate the last two weeks of each semester. | $750 | If you notify HRE by October 1 |
| $900 | If you notify HRE by November 1 | |
| $1,050
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If you notify HRE by December 1
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| $1,300 | If you notify HRE on or after December 2 | |
| Day after fall semester closing day-spring semester move-in day | $1,500 | |
SPRING CONTRACTS ONLY prior to occupancy: Spring CANCELLATION Fee |
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| Termination Date | Fee | Explanation of Charges to Account |
| Prior to December 1 (If you only have a Spring, not academic year contract) | $0 | Reservation fee refunded, if paid |
| December 1-spring semester move-in day | $580 | $580 charged to account |
SPRING and ACADEMIC YEAR CONTRACTS after occupancy: Spring Cancellation Fee |
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| Move-out Date | Fee | Explanation of Charges to Account |
| Spring semester move-in day - January 31 | $1,350 | Cancellation fee will be assessed to your account |
| February 1-14 | $1,100 | |
| February 15-28 | $950 | |
| March 1-15 | $800 | |
| March 16-31 | $650 | |
| April 1-19 | $500 | |
| April 20 -spring semester closing | Contract Balance | |
SUMMER CONTRACTS ONLY prior to occupancy: Summer CANCELLATION Fee |
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| Termination Date | Fee | Explanation of Charges to Account |
| Cancellation within 72 hours of making your room reservation | $0 | Reservation fee refunded, if paid |
| Cancellation after 72 hours of making your room reservation | $200 | $200 will be charged to your housing account |
SUMMER CONTRACT ONLY after occupancy: Summer CANCELLATION Fee |
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| Move-out Date | Fee | Explanation of Charges to Account |
| Any time during summer contract | $580 | Cancellation fee will be assessed to your account. |
*Housing & Residential Education defines occupancy as the moment when a resident takes possession of their room/suite/apartment key.
If you have any questions about your contract termination, please do not hesitate to contact our office for more information.
WITHDRAWING FROM THE U
Withdrawal/Not Attending the University of Utah on the main campus
A withdrawal is when a student decides not to attend the University of Utah or is leaving the University at the completion of an academic term session (fall semester, ELI term, etc.) and will no longer be enrolled on the main campus.
If you are intending to study abroad, graduate, do a service trip or will not be in Salt Lake City and are enrolled for the spring semester, you need to cancel your spring housing in Housing U.
- Students will forfeit their Reservation Fee if they withdraw:
- after May 1 for fall semester
- after December 1 for spring semester
- Students who withdraw are not charged additional Contract Termination Fees as long as they give Housing & Residential Education at least 30 days' notice of intended withdrawal.
- Failure to give 30-days notice will result in a $580 Termination Fee.
- Students who have reserved a space in the future are still subject to termination fees if they do not give 30-days notice prior to a semester beginning.
Please see the Withdrawal Fees and Schedule below for financial details.
Withdrawal fee schedule
Fall WITHDRAWAL Fee: ACADEMIC YEAR CONTRACT |
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| Termination Date | Fee | Explanation of Charges to Account not attending the University |
| Prior to May 1 | $0 | Reservation fee refunded, if paid |
| May 2 - 30 days prior to the start of the housing contract | $200 | $200 charged to account (this is your reservation fee) |
| Less than 30 days prior to the housing contract start date | $580 | $580 charged to account |
| Contract start date-post 10 days of that date | $580 + Daily Rate up to 10 days | $580 charged to account, plus daily rate charge, up to 10 days*, will be owed to HRE |
*After 10 days, contracts will be terminated for students who did not check in.
Spring WITHDRAWAL Fee: SPRING CONTRACTS ONLY not attending the University |
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| Termination Date | Fee | Explanation of Charges to Account |
| Prior to December 1 | $0 | Reservation fee refunded if paid |
| December 1-Contract start date | $580 | $580 charged to the account |
Summer WITHDRAWAL Fee: SUMMER CONTRACTS ONLY, not attending the University |
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| Termination Date | Fee | Explanation of Charges to Account |
| Cancellation within 72 hours of making your room reservation | $0 | Reservation fee refunded, if paid |
| Cancellation after 72 hours of making your room reservation | $200 | $200 charged to account |